Ordering and Shipping Information
Payment is handled safely and securely through PayPal, though customers do not need to have a PayPal account to make a purchase. You have the option of paying by Credit or Debit Card (Visa, MasterCard, Discover or American Express), or by using your PayPal balance or your linked bank account. PayPal does not share your sensitive financial information. Upon completion of payment, you will be returned to this website. If you would prefer to pay via money order, please contact me to make arrangements.
For INTERNATIONAL ORDERS, please contact me with your order and DO NOT use the checkout option on the website. Your shipping and processing charges will be calculated according to location and you will be sent an invoice with instructions to complete your payment.
Please follow the step by step instructions on the Glass Gallery page for ordering Glass Items and on the Heat Bags page to order Heat Bags and select your fabric. Should you have any problems with placing an order, please contact me for assistance.
Orders will be shipped via USPS within 3 business days for in stock items. Be aware that this is a one person operation, so if something is not in stock, or if you are requesting a special glass order or change of color, please allow time for the piece to be made. Due to the handcrafted nature of each glass piece, please allow for subtle variations in color, appearance and size when ordering. When "natural" adornments, such as twigs, stones, shells, etc. are added, these will most certainly vary.
I do travel to various festivals during the summer months where i do not have internet access. Should you place an order during these times please understand there could be a delay in delivery time.
Most of the glass items are shipped insured ~ just in case. In the rare case that there is damage, please hold onto all packing material so a claim can be filed with the Post Office, and i will do whatever is in my power to see that you are satisfied as quickly as possible.
Shipping & Processing Rates for Contiguous US
- up to 29.99
- $30.00 - $49.99
- $50.00 - $74.99
- $75.00 - $149.99
- $150.00 and up
6% sales tax will be added to orders shipped to Pennsylvania
TO ORDER GIFT CERTIFICATES:
Gift certificates are available in $10.00 and $20.00 denominations. These can be used towards the purchase of any items on the website and can be redeemed in person at a festival or a craft show, via snail mail or via email. To purchase, just contact me and let me know what you would like, and the name of the person who will be using the certificate. You'll receive an invoice and payment is handled safely and securely through PayPal, though customers do not need to have a PayPal account to make a purchase. You have the option of paying by Credit or Debit Card (Visa, MasterCard, Discover or American Express), or by using your PayPal balance or your linked bank account. PayPal does not share your sensitive financial information. Should you wish to pay by money order, please make that known when you email me so arrangements can be made for payment. Upon payment, the gift certificate will be filled out with the specified name and sent to you, or to another address of your choosing with no additional charge for mailing.